{"id":27316,"date":"2025-10-21T11:46:12","date_gmt":"2025-10-21T09:46:12","guid":{"rendered":"https:\/\/staging.socius.de\/?page_id=27316"},"modified":"2026-06-03T12:18:05","modified_gmt":"2026-06-03T10:18:05","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/staging.socius.de\/en\/widerrufsbelehrung\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>1. right of cancellation for consumers<\/h3>\n<p><span style=\"font-weight: 400;\">You have the right, within <\/span>fortnight<span style=\"font-weight: 400;\"> to cancel this contract without giving reasons.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The cancellation period is fourteen days from the date,<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in the case of a sales contract: on which you or a third party named by you, who is not the carrier, have taken possession of the goods;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in the case of a contract for several goods ordered as part of a single order and delivered separately: on which you or a third party named by you have taken possession of the last goods.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To exercise your right of cancellation, you must send us<\/span><\/p>\n<p>SOCIUS Organisationsberatung gGmbH, Tempelhofer Ufer 21, 10963 Berlin <span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">shop@soicus.de<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">03040301020<\/span><\/p>\n<p><span style=\"font-weight: 400;\">of your decision to withdraw from this contract by an unequivocal statement in writing (e.g. a letter sent by post or e-mail).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use the enclosed <\/span>Sample cancellation form<span style=\"font-weight: 400;\"> which, however, is not mandatory.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.<\/span><\/p>\n<h3>2. consequences of the cancellation<\/h3>\n<p><span style=\"font-weight: 400;\">If you withdraw from this contract, we will have <\/span>All payments<span style=\"font-weight: 400;\">, We will reimburse you for all costs we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a delivery method other than the cheapest standard delivery offered by us), <\/span>immediately and at the latest within fourteen days<span style=\"font-weight: 400;\"> from the day on which we receive notification of your cancellation of this contract.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; <\/span>under no circumstances will you be charged any fees for this repayment<span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You have the goods <\/span>immediately and in any case within fourteen days at the latest<span style=\"font-weight: 400;\"> from the day on which you inform us of the cancellation of this contract, to be returned or handed over to us.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The deadline is met if you dispatch the goods before the period of fourteen days has expired.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You carry the <\/span>direct costs of returning the goods<span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3>3. exclusion or premature expiry of the right of cancellation<\/h3>\n<p><span style=\"font-weight: 400;\">The right of cancellation exists <\/span>not<span style=\"font-weight: 400;\"> for the following contracts:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">on the delivery of goods that <\/span>Not prefabricated<span style=\"font-weight: 400;\"> and for the production of which an individual selection or determination by the consumer is decisive or which are clearly customised to personal needs;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">on the delivery of <\/span>Sound or video recordings or computer software in a sealed package<span style=\"font-weight: 400;\">, if the seal has been removed after delivery;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for contracts for the supply of <\/span>digital content<span style=\"font-weight: 400;\">, if we have commenced performance of the contract after you have expressly consented to us commencing performance before the expiry of the cancellation period and you have confirmed your knowledge that you will lose your right of cancellation upon commencement of performance.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For <\/span>Contracts for participation in educational events (seminars, workshops, courses)<span style=\"font-weight: 400;\"> applies: A right of cancellation exists in principle, <\/span>as these are not leisure events within the meaning of Section 312g (2) No. 9 BGB.<\/p>\n<p><span style=\"font-weight: 400;\">The right of cancellation <\/span>expires prematurely<span style=\"font-weight: 400;\">, when<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">we have provided the service (the event) in full, <\/span>after<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">you have expressly agreed that we may commence the performance of the service before the expiry of the cancellation period, and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">you have confirmed your knowledge that you will lose your right of cancellation upon complete fulfilment of the contract (Section 356 (4) BGB).<\/span><\/li>\n<\/ul>\n<h3>4. sample cancellation form<\/h3>\n<p><i><span style=\"font-weight: 400;\">(If you wish to cancel the contract, please complete and return this form).<\/span><\/i><\/p>\n<p>To:<br \/><span style=\"font-weight: 400;\">SOCIUS Organisationsberatung gGmbH<br \/><\/span><span style=\"font-weight: 400;\">Tempelhofer Ufer 21<br \/><\/span><span style=\"font-weight: 400;\">10963 Berlin<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">shop@socius.de<\/span><\/p>\n<p>I hereby cancel the contract concluded by me for the purchase of the following goods \/ the provision of the following service:<\/p>\n<p>Ordered on:<span style=\"font-weight: 400;\"> ___________________<\/span><span style=\"font-weight: 400;\"><br \/><\/span>Received on:<span style=\"font-weight: 400;\"> ___________________<\/span><\/p>\n<p>Name of the consumer:<span style=\"font-weight: 400;\"> ___________________<\/span><span style=\"font-weight: 400;\"><br \/><\/span>Address of the consumer:<span style=\"font-weight: 400;\"> ___________________<\/span><\/p>\n<p>Signature of the consumer (only for notification on paper):<span style=\"font-weight: 400;\"> ___________________<\/span><\/p>\n<p>Date:<span style=\"font-weight: 400;\"> ___________________<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-27316","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Widerrufsbelehrung - SOCIUS Organisationsberatung gGmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.socius.de\/en\/cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta 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